Troubleshooting

Have you run into difficulty with some of the features of the website? Please refer to our solutions below. If your problem persists please contact us so that we can resolve your issue.

Files aren't uploading properly?

If you find that your files aren't uploading properly (either failing to upload, or uploading but not displaying or linking properly from the listing), then chances are this is a web browser issue. If you are using Internet Explorer 6, you can try uploading one file at a time, or update to Internet Explorer 7 (better) or Mozilla Firefox (Best). We recommend not using Google Chrome.

It is also possible that the file size may be too large, or the internet connection too slow. Check that your files are not too large (i.e. less than 1mb). Also check that your files don't have any special characters in the file name like /()*%$^#.